1. Building & Area Management
We emphasize on the safety of life and property of dwellers in the building. The premises should be maintained in its good order and condition with pleasant environment thus reflects good first impression to any visitor. To achieve this objective, we set controlling, pursuance, and performance assessment measures including key performance indicator for implementation.

2. Engineering Management
We commit on regular engineering maintenance and system check ensuring that all machine and equipment are functional properly and last long. Preventive Maintenance (PM) in accordance with manufacturer's instruction as well as initial guiding advice for proper equipment operating are the key factors to successful engineering management. With well-trained engineering backup team, our clients could rely on the 24-hour emergency services.

3. Administration Management
We focus on systematic Administration for easy search of documents. Filing system is well organized to secure against document lost. Modern Office administration system is designed for customer's satisfaction.

4. Finance & Account Management
Finance and account matter is the most crucial matter that needs security control, accuracy transacted and quick references. All documents and transactions must be auditable at any times with verification evidences to guarantee transparency of Invoicing and issuance of Receipts. We provide modern and standard computerized software program controlling over budget, spending, and producing of Balance Sheet, Comparative Account Reports, Cash flow statements etc.

5. Legal & Regulation Management
All Condominium and Village Juristic Persons need compliancy with Condominium, and Land Allotment Acts and other related laws. It is equality important that servicing contracts must be fairly made with sublet contractors. We have our own legal office and qualified attorney to handle legal matters for our clients.

6. Customer Service Management
Good relations and services with our valued clients are emphasized by organizing of various activities among co-owners, occupants and building staff. However, activity agenda and programs, such as Loy Krathong Festival, annual merit making, Children's Day etc. will be organized with prior concurrence of condominium / village committee.

7. Personnel Management Profession management
service is viable through competent and professional personnel in property administration. Competent and knowledgeable staff is developed by regular training. Staff performance is appraised and assisted by KPI. We keep record of time-keeping by means of finger scan to ensure fairness and accuracy.

8. Controlling & Assurance Management
Working procedures have been set in compliance with Customer's policy and will be monitored / controlled by the manager designated on customer site working closely with Area Manager. Backup team at headquarters is centralized as controller on computerize accounting. Engineers and auditors pay periodically visit to site office for inspections. The Company is liable for actual cost of damage or loss caused by staff's offense or negligence, if any.

9. Review Management
Monthly meeting to review management performance is scheduled to be conducted by among the working team. To obtain feedback information, we organize at least two customer opinion surveys a year in order that improvement and fulfillment of customer's requirement can be developed properly.